What’s Included With This Rental?
What’s The Difference Between The Phone Models?
There are four Iridium Satellite Phone Rental Models. All the Iridium models have the same level of performance. The main differences between the various models are their age and size. The Iridium 9500 is the oldest and largest of the Iridium phones. If you are planning to carry this phone in a backpack, this is not the best choice. Take a look at the smaller and lighter Iridium 9555 or 9575.
What About Airtime?
The Iridium 9500 satellite phone rental requires a minimum airtime block purchase of 50 minutes. Any airtime used after the airtime block will be billed after the phone is returned at the standard rate of $1.75/ minute.
Many times a satellite phone is taken along on a trip as a precaution, and no airtime is really need. If this is the case, one of the other satellite phone rental models is probably a better option, as the other models do not require the purchase of any airtime in advance.
Outgoing text messages are billed at 75 cents each.
How Do I Make Calls To The Satellite Phone?
There are two ways to make a call to an Iridium Satellite Phone. The first way is to call the phone directly. The satellite phone number is an international number. The dialing method is therefore 011-8816-xxxx-xxxx. This is a free call to the satellite phone. However, the caller will be billed by their long distance service provider at a rate that is $5 to $7/minute. To avoid this expensive charge, Iridium provides a number in Arizona that you can call. This number will answer and ask the caller to enter the satellite phone number. The call will then be patched through to the satellite phone. This is called two-stage dialing. Two-stage calls are billed to the satellite phone at $1.99/minute.
How Do I Return the phone?
A return label is purchased at the time the rental order is placed. Place this label on the return package and give the package to Fedex. Get a receipt. Phones can only be return shipped from a USA location. Using the supplied return label outside of the USA will result in a lost phone and the customer will be responsible for buying Globalcom a replacement.